Phipps Communications offers a full range of telecoms products and services, each designed to ensure that whether you’re a business working form home, SME or corporation, you’re connected in a secure and robust way.
Based in the heart of Hampshire, we’re an alternative to British Telecom
(you’ll be glad to hear) and understand that in today’s fast paced world, it’s
imperative you’re instantly connected without worry or hassle.
We are a dynamic, modern and energetic company, centred in the traditional values of caring for our customers and ensuring the very best customer service.
What Is Phipps communications relationship with BT?
Phipps Communications is an independent telephone service provider. We
are not a part of BT, however we have contracts in place, which allow us to
purchase call and line services from BT open reach and BT wholesale.
Why should I change To Phipps Communications?
We can save you money – up to 40% against BT retail. We also have a professional service with no pre-recorded messages. As a customer you will received a local account manager who can be contacted directly for any questions or problems.
How are Phipps Communications able to offer
this cheaper than BT?
Since the de-regulation of the telecoms industry, you are able to choose your telecom supplier. We purchase lines and calls in large amounts from BT this means we make a saving and in turn pass this saving to you, the customer.
What will change if I do move?
The only changes that will happen are that you will receive your bills from Phipps Communications and they will have reduced! You will need to contact Phipps Communications if you require technical assistance or customer care.
How will I be billed?
We invoice our customers on a monthly basis, this allows you to budget more easily and spread the cost over the whole year. Line rental is billed one month in advance and calls are billed one month in arrears.
How do I change?
We are able to switch your supplier you us by either telephone or by one of our team coming to see you.
Is there any charge for changing to Phipps Communications?
Can I keep my existing number?
Will there be any loss in service during the transfer?
No. Your telephone service will change over without any interruption. All transfers are made on a “like for like” basis, so you can expect to keep all your existing services, but with a reduction in cost.
Can Phipps Communications provide new lines?
Yes, we can arrange for new lines to be installed. These lines will be added at the same reduced rates as any telephone lines you already have with us.
Are Services such as call waiting and call divert available with Phipps Communications?
Yes, many features are available through us, for more information it best to talk to one of our team.
What’s the catch?
There isn’t one!
World class broadband for mission critical requirements.
Broadband Internet Access, aka broadband, allows for high speed Internet access. ADSL (Asymmetric Digital Subscriber Line) is a type of broadband. ADSL uses telephone lines but on a different frequency so it can be used at the same time as the telephone.
Phipps Communications offer a comprehensive range of business and home broadband solutions to suit all your customer requirements. Powered by a world class network infrastructure and supported by unrivalled customer service and technical support, Phipps Communications broadband is a fantastic solution for your broadband requirements making sure you not only get connected, you stay connected.
There are no compromises when you get business landlines and calls through Phipps just unbeatable prices, tailored call packages, and of course the best customer service.
We only use tier 1 providers, so you can be sure that your calls are always going to be routed through the best UK network and not sent around the globe. Our service team at Phipps Towers (not in the North Pole or Outer Mongolia) is fully trained and can deal with anything from a complex data order to a change of details.
We offer a variety of different telephone systems, as dealers for Panasonic and LG as well as running a Hosted VoIP system we can really show you what a new system could do for you. All of our systems are feature rich and can be setup to just how you want them. From a small office to multi national we have the power to set you up with the best way forward.
Independent view of your mobile communications.
Whether it’s a single user, small to medium business or corporate, we have the ability to tailor a business mobile package to suit your requirements. And of course we have a great range of all the latest handsets – yep including that one operating system iPhipps Version 72!
Phipps Communications is a premier provider of all data Networks. High bandwidth data traffic is routed through our UK based network.
From small XDSL VPN’s (Broadband Virtual Private Networks), MPLS (Multi Packet Layer Protocol), Ethernet, Internet Access, Leased Line, Point to Point, to WAN’s (Wide Area Networks) and LAN’s (Local Area Networks), we offer a wide choice of networks to suit different requirements.
As a Phipps Communications partner you will receive:
• High performance, reliable, un-contented connection
• UK based technical support
• A choice of speeds ranging from 2Mbps to 1Gbps
• A choice of connectivity options – fibre or copper
• Scalable connectivity vie Ethernet
• Support and maintenance by a business critical SLA
• Choice of backup options including ADSL, SDSL, and Digital lines
• Fully managed solution including a pre-configured Cisco router
• 24/7 monitoring
• Symmetrical bandwidth
• Choice of access options
• Worldwide coverage
• Easy expandability
• Spoke and any-to-any circuits
• Class of service – prioritise mission critical data
Point to Point Circuits are ideally suited to organisations requiring exclusive connectivity between geographically distant offices, with an always-on service and an assured level of quality Leased Lines offer secure and un-contended access to the internet MPLS (Multi-Protocol Label Switching) is a cost effective, secure and fully manage network service that allows the connection of geographically dispersed sites.
Lots of Jargon we know, but who best to talk to than someone who truly understands your requirements and can offer bespoke and alternative solutions for your business?
One of the key things to a smooth running office is the cabling – plus no one likes that mass of wires hanging around under your desk!
We offer a full data cabling service of Cat 5e, Cat 6 and fibre all the way from planning through to installation. Our engineer’s are sticklers for detail so not only will the information flow around your office quickly, all the cables will be neat and tidy.